Question 1

Do I need a LiDAR iPhone or dedicated hardware?

Accepted Answer

No. Ekua works on any recent iOS or Android smartphone. 3D reconstruction happens on-device starting from the raw camera frames, with no special sensors, drones or external scanners required.

Question 2

Why is an Ekua scan considered non-manipulable evidence?

Accepted Answer

Every scan is reconstructed on-device and anchored to the moment of capture with GPS geolocation, a certified timestamp and a cryptographic signature of the raw data. Any later modification invalidates the signature, making any tampering attempt obvious. The result is tamper-evident evidence, admissible in insurance and court proceedings.

Question 3

How fast can I produce a complete report?

Accepted Answer

A scan takes 3–5 minutes on average on-site. The AI damage estimate is ready in seconds, and the PDF report with a shareable 3D viewer is available in under an hour. A full report cycle closes in hours rather than days.

Question 4

Is the data safe? Where is it stored?

Accepted Answer

Data is end-to-end encrypted and stored on GDPR-compliant European infrastructure. Every case is tied to the adjuster's workspace and accessible only through signed links. Raw data remains available for the entire duration of the proceeding and can be exported at any time.

Question 5

How does the credit system work?

Accepted Answer

The app is free and cases are unlimited. Each 3D scan consumes one credit, which you can buy individually or in packs. There are no mandatory subscriptions: you only pay for scans you actually process.

Question 6

Can I share a case with insurers, lawyers or clients?

Accepted Answer

Yes. Every case generates an interactive 3D viewer link that opens in any browser, with nothing to install. You can also export a signed PDF report with key views, the damage estimate and the certification metadata.

More claims closed,with a single tool.

More claims closed,
with a single tool.